Return and Refund Policy

Last updated: April 01, 2024

Thank you for use services at Bong Mitra.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Rdspe Services Private Limited, Office Address = Gobindapur, South 24 Parganas, West Bengal, India - 743503 & Corporate Address = Sitalkuchi, Cooch Behar, West Bengal, India - 736158.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Bong Mitra, accessible from https://bongmitra.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

If any recharge or transaction Failed, instant refund takes maximum 24 hours.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: support@bongmitra.com

• By phone number: +91 9803060208

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: support@bongmitra.com

• By phone number: +91 9803060208